Política de envío

1. Available Delivery Locations:

• If you are a Korean residing in South Korea, please purchase products at https://lolovegan.co.kr.
• Our international shipping services are available to the following locations:

Africa (6)
· Algeria, Egypt, Kenya, Morocco, Niger, Nigeria, and South Africa.

Asia (25)
· Bangladesh, Cambodia, China, Hong Kong SAR, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Türkiye, United Arab Emirates, and Vietnam.

America (14)
· Argentina, Brazil, Canada, Chile, Colombia, Ecuador, El Salvador, Guatemala, Mexico, Paraguay, Peru, United States, and Uruguay.

Europe (30)
· Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, and the United Kingdom.

Oceania (2)
· Australia and New Zealand.

 

2. Duty, Tax, and Fee Warning:

When ordering from our store for international delivery, please be aware that your order may be subject to import duties, taxes, and customs fees. These charges are determined by the customs office of the destination country and are your responsibility to pay. These fees are not included in the price of the goods or the shipping cost and will vary based on your location and the value of your order.

 

3. Duty, Tax, and Fee Refund Policy:

Please note that any duties, taxes, or customs fees that are levied by your local customs office are non-refundable by our company. If you refuse to pay these charges and the shipment is returned to us, we will refund the cost of the goods, minus any shipping costs and additional fees incurred during the return process.

 

4. Shipping Refund Policy:

We strive to ensure that your order is delivered in a timely manner. However, please understand that we cannot be held responsible for delays caused by customs processing or other unforeseen circumstances beyond our control. Shipping fees are non-refundable once the order has been shipped. In the event that your package is lost or damaged during transit, we will work with the shipping carrier to resolve the issue. If a refund or replacement is deemed appropriate, it will be processed in accordance with our standard return and refund policies.